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Saturday, June 03, 2006

Your Feedback Is Important....
We sometimes miss the importance of the product comments we read on ShopTalk. They are feedback from our peers, from professionals. Manufacturers are reading our comments and they listen and the better of them react.
Sometimes manufactureres will take the position that they have NO problems with their products. Others look at the comments and decide if they are problems or conditions that affect certain uses. No manufacturer will make changes based on a few comments. But... if the same comment continues to come from different uses in different geographic and climactic areas it is in their best interest to make some improvements.
The toughest situation is the manufacturer that brings a successful product from another country or region and tries to intergrate it into the current useage. The product is compared to what is currently being used and sometimes the benefits are not seen or are overshadowed by, "My old product is different or better". No product will make everyone happy. This is why there is more than Vanilla ice cream and Ford cars.
Use what works for you and make your feelings known then go on doing the best work you can with the best products for YOU. We can and do influence the products we use.
Keep up the good work. The better manufacturers are reading and
listening.
Bill
(This is part of a recent posting)